IT

KJIT IT Service Desk

Staff and student IT support

‹ Main page

What do you need?

Report a problem to the IT department, or book an auditorium or hall with IT support for your event.

‹ Back to main page

Book an auditorium

Check the time is free, then send the request. It is confirmed as soon as an IT technician is assigned, and you will see who.

1Venue and time

Venue

Event name

Date From To

2Contact person

Name Department

Email Mobile

Institute

3What you need from IT

Equipment

Expected people (optional) Anything else (optional)

Rules and disclaimer

I have read and agree to the rules.

‹ Back to main page

Report an IT problem

Tell us what's wrong. You'll get a complaint number and a private tracking link straight away, and can follow every reply from IT there.

1About you Institute

Your name Department

Email (so IT can contact you) Mobile or extension

2The problem

Is something broken, or do you need something new?

Something is not working I need something new or a change

What do you need?

New account or access New software or licence New hardware Major lab change Other change

Requests need approval from IT (L2, then the IT Head) before work starts.

Category

Location Short summary

What happened?

Photos and asset tag (optional)

Asset tag (optional)

Photos (up to 3, like the error message or device label)

3How bad is it?

Who is affected

Just me My department or class Whole campus

How urgent

Can't work at all Slow or partly working Can wait

What the priorities mean

I'm reporting responsibly. The details are true and I've chosen how urgent it is honestly. Marking a minor problem as urgent pulls technicians away from people who can't work at all.

Website

This form uses Cloudflare Turnstile to block spam. See the privacy addendum.

‹ Back to main page

Track a ticket or booking

Open your saved link, or enter your complaint or booking number with the email or phone you gave.

Ticket or booking number Email or phone